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Privacy Policy

Last updated: April 20, 2024

1. Introduction

Welcome to SolScan ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at solscan.io and use our services.

By accessing or using our service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website
  • Subscribe to our newsletter
  • Register for an account
  • Use our premium services

This information may include:

  • Email address
  • First and last name
  • Payment information (for premium services)

2.2 Solana Wallet Addresses

When you use our scanning tool, you may enter Solana wallet addresses. We process these addresses to provide our service but do not permanently store or link them to your personal information after the scan is complete.

2.3 Automatically Collected Information

As you navigate through our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our website
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers

3. How We Use Your Information

We use the information we collect about you or that you provide to us for the following purposes:

  • To provide, maintain, and improve our services
  • To process and complete transactions
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and requests
  • To monitor and analyze usage patterns and trends
  • To personalize your experience on our website
  • To send you marketing communications about our products, services, and events
  • To protect our rights, property, or safety and that of our users or others
  • To comply with legal obligations

4. Cookies Policy

4.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

4.2 Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.3 Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. However, blocking all cookies may impact your experience on our website and may prevent you from using some of our services.

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • With Your Consent: We may share your information with your consent or at your direction.
  • To Protect Rights and Safety: We may share your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to your personal information that we hold.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.
  • Withdrawal of Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

For Solana wallet addresses entered into our scanning tool, we process this data to provide our service but do not retain the addresses after the scan is complete unless you specifically request us to save this information for future use.

8. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

Our service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

10. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: info@solscan.io
  • By phone: +44 9926 700237
  • By mail: 3 Charlie Glens, New Caitlin FK8 1LD, United Kingdom
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